Questions answered

Straight answers before you request a courier quote.

Answers about same-day courier routes, quotes, vehicles, accounts, delivery updates and what happens after a request.

Book a courier See how it works

Price shown before payment Direct route planning One clear reference

Start with the detailsRoute, load, timing and access

Home/GoRush resource/Courier FAQs

Why this matters

If your question is not covered, send the route and consignment details and the GoRush team can review the practical next step.

The FAQ library explains the customer journey without promising availability, price or delivery timing before the request has been reviewed.

Tell us about your delivery

Built around the real job

Useful detail before a vehicle moves.

GoRush keeps the important decisions visible: what is moving, where it is going, when it is needed and what the collection or delivery site requires.

Quote and booking questionsDescribe the requirement in plain language so the request can be reviewed accurately.

Vehicle and load guidanceThe route and vehicle are considered together rather than treated as a generic service promise.

Updates and delivery recordsThe customer journey stays connected from request through quote, booking and delivery record.

Good fit when

There is a real reason the delivery needs thought.

Use the details below as a starting point. If the job does not fit neatly, send the route and explain what makes it urgent or unusual.

01New customers

02Business buyers

03Personal deliveries

The GoRush process

Three clear steps from route details to confirmed booking.

Start your booking

01
Enter the delivery detailsAdd customer contacts, collection and delivery addresses, goods and service requirements.
02
Choose a vehicleReview the estimated route distance and select the vehicle that suits your goods.
03
Review and payCheck the journey summary and displayed price, then pay securely online.

Questions answered

Before you book a courier.

Review the route, vehicle and price before paying. These answers explain the next steps.

Read all courier FAQs

01How does an online GoRush booking work?

Enter your contact, collection and delivery details, choose a vehicle and review the total before paying securely. Your GoRush reference appears after the request is saved.

02Do I need an account to book a courier?

No. You can complete a one-off online booking without creating an account. Keep the GoRush reference and use it with your contact details to find the booking again.

03Can you help me choose a vehicle?

If you are unsure, choose the recommendation option and include the item's dimensions, weight, quantity and any loading or access requirements.

Ready to move?

Tell us what is going where.

Add the route, load and timing, then check the vehicle and online price. No account is needed for a one-off booking.

Book a same-day courier